deutsch english
show gallery

Data privacy

The protection of your personal data is very important to us. Therefore we process your data exclusively on the basis of the legal regulations (GDPR, TKG 2003). In this privacy policy we inform you about the most important aspects of data processing within our website.

Scope

This privacy policy is for this website www.hotelsilvretta.at and served by Hotel Silvretta, Fam. Burger, Höfen 295, 6555 Kappl, Austria (hotel-silvretta@kappl.at) and governs the privacy of its users who choose to use it.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Access data / server log files

We follow a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The logged data is used for statistical evaluations for the purpose of operation, security and optimization of the offer. However, the provider reserves the right to retrospectively review the log data if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists.

Integration of services and contents of third parties

It may happen that content from third parties, such as videos, maps or graphics from other websites are incorporated within this website. This always presupposes that the providers of this content (hereinafter referred to as "third party provider") perceive the IP address of the users. Because without the IP address, they could not send the content to the browser of each user. The IP address is therefore required for the presentation of this content. We endeavor to use only content whose respective providers use the IP address solely for the delivery of the content. However, we do not have any influence on this if the third party providers store the IP address e.g. for statistical purposes. As far as we know, we will inform users about it.

Contents of the Paznaun – Ischgl Tourism Association

This website uses content from the websites of the Paznaun – Ischgl Tourism Association, which are integrated on this website. Such content includes, for example, pages of informative content or widgets (e.g., weather widget). This content is integrated into this website within an iFrame (own window within a website) and/or as infolink via a lightbox (such as Webcam, Wetter). All these contents of the Paznaun – Ischgl Tourism Association are integrated with SSL encryption. Information on data protection regarding this content can be found here.

Contact & Communication

If you contact us via inquiry form or e-mail, your given data will be stored for six months in order to process the request and in case of follow-up questions. We will not share this information without your consent.

SSL encryption

This site uses an SSL encryption for security reasons and for the protection of the transmission of confidential content, such as the enquiries, which you send to us as a website-user. An encrypted connection can be identified when the browser address bar changes from “http://” to “https://” and by the appearance of the lock symbol in browser bar. When the SSL encryption is activated the data that you send us cannot be read by third parties.

Cookies

Cookies may be stored to your computer's hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Cookies are small files saved to the user's computer's hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

You can manage many online-ad-cookies from companies on the American website aboutads.info or the EU website youronlinechoices.com.

Use of Google Maps

This website uses Google Maps to display maps and directions for the creation of plans. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website you consent to the collection, processing and the use of automatically collected and the data you entered by Google, its agents, or third parties. For the terms and conditions of Google Maps, see google.com/intl/en_en/help/terms_maps.html. For more details, see the Google Privacy Center.

Other processing of your data

Basically, we only process those data which is absolutely necessary for the conclusion of the contract or for the fulfillment of the contract. If you have also given us the appropriate consent, we will process your data in such a way that we will provide you with information about our services until further notice. In doing so, we use the following communication channels, if you have given us this: Phone, Email, SMS, Post or Social Media Channels.

Your rights

In principle, you have the rights of information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates the data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the data protection authority (Datenschutzbehörde).

Data deletion

Your personal data will be deleted if they are no longer necessary for the fulfillment of the purpose for which they were stored - usually after 7 (seven) years - or if the storage becomes inadmissible for legal reasons.

Instead of a deletion, anonymization of the data can be made, which means that any personal reference is irretrievably removed.

Confirmation of identity

To protect your rights and your privacy, we are entitled to request proof of identity in case of doubt.

Overuse of rights

If you claim that one of these rights is manifestly unfounded or particularly frequent, we are entitled to demand a reasonable processing fee or refuse to process the application.

Compulsory participation

Within the scope of obligations to cooperate we are obliged to provide data according to the legal regulations (for example BAO, registration form, ZPO, StPO, ...) on request.

Duration

This privacy policy applies from 25 May 2018 and supersedes the existing privacy policy.

You can contact us under the following contact details:

Hotel Silvretta
Fam. Burger
Höfen 295, 6555 Kappl, Austria

Phone: +43 5445 6257
E-Mail: hotel-silvretta@kappl.at

Hotel Restaurant Silvretta
Family Burger
A-6555 Kappl
Höfen 295
Phone: +43-5445-6257
Fax: +43-5445-6660
Mail: hotel-silvretta@kappl.at
Web: www.hotelsilvretta.at